When you try to share your broadband connection in windows OS you will see Error 651. The complete error message will look like
Connecting through WAN Miniport (PPPOE)…
Error 651: The modem (or other connecting device) has reported an error.
If you’re getting this message then here is the solution to fix this error.
Error 651:
Background of Error 651:
You see this error only when you try to connect/share your broadband connection with one or more devices. It works fine if you don’t try to share your broadband connection.
This error comes because of the wrong configuration on your modem settings. In you modem configuration we have to enable the multiple device sharing options. This setting will be usually done by the internet service provider (ISP) with our system. If they have not done or configured your modem to share internet connection then here I will tell you the process how to configure your modem to share your broadband connection.
How to Fix Error 651 in Windows 7:
Recently I have taken BSNL (Internet service provider) Broadband connection, When I try to share the broadband connection with my Windows XP (desktop) and Windows 7 (laptop) it started showing error. After I called the BSNL officer to configure the modem to share the broadband connection on other devices. Here are the two solutions to fix Error 651.
Solution 1: Call your Internet service provider (in my case BSNL) to configure the modem settings to share Internet connection.
Solution 2: Fix yourself!. To fix yourself just follow the steps as shown below
Note: Before doing this remove all existing broadband connection which you have created before by going to Control Panel\Network and Internet\Manage Wireless Networks
1. Open modem configuration Page, to do that open any browser in the address enter http://192.168.1.1/
2. It will ask the username and password (in my case admin and admin). If it is something different in your case then check the manual which comes through the modem
3. In the left-hand side, you will see some options, click on the Configuration tab. In configuration select Internet Connection
4. The Internet connection configuration window will display like this. But in your case, the last option will be bridge_0_35. You have to delete the option bridge_0_35 by clicking on the delete icon
4. Now below that you will see Add> button, just click on the Add> button you will be taken to next page fill the page will below details
PVC Name: ppoe_0_35
VPI: 0
VCI: 35
Service Category: UBR With PCR
Peak Cell Rate: 0
and then click Next> button
5. Now you will be in Configuration Connection Type page, here you select
Protocol: PPP over Ethernet (PPPoE)
Encapsulation Type: LLC/SNAP
and click Next
6. In the next page, you will be in the Configuration WAN IP Settings page, in that
select Obtain an IP address automatically
Check Enable NAT
and Add Default Route
then click Next
7. Now you will be in “Configure Broadband User Name and Password” page
Service Name: dataone (you can give any name)
Broadband User Name: Enter the username which is given by ISP (mostly landline number)
Password: Enter the password given by ISP
Confirm Password: Enter the same password as entered above
Session established by:
Select Always On to automatically connect to the internet on windows startup (no dialing needed)
Then click Next
8. This is the last step, just click apply.
Now open your browser on any of the PC (if you’re sharing the Internet) and start browsing. Now onwards you don’t need to manually dial to connect to the internet. It automatically connects on windows startup. I hope your search ends here for “Error 651”.
My modem is DNA-A201BE-I , i do not have the manual so the login id and password are not admin , admin , it will be kind of you if you can guide me where i can find my log in id and password for my modem
Contact your ISP they will help you.
Hello,
My modem is of Ptcl tell me every thing.
thank you arun for solving error 651.i did not want always on option so what can i do .
Hi,
This is a pretty old article and I’m not using BSNL anymore so I don’t think I can help with your question.
there is a reset button behind ur modem ,during power off press the reset button for 10 sec and back on power then ur modem will be restored to factory setting with id and password as admin admin
sometimes service provider is responsible for error 651.
Thanks a ton.. I regularly faced this problem. this manual has really helped me to connect to my internet.. only issue is that i had to go to another person’s system to start my net connection..
Only if there was some way to access this pages offline..
hey thnx
Can we do the same things for error 651 in win 8 as well? Please reply.
Don’t know dude….
Thank you very much sir. This blog solved my bsnl connection problem. Thanks once again.
I recenty instald…..window 7.and i’m nt able to connect to internet….
it’s showing me error 651….is it coz of driver…..or something else…..
plz help me out…..previosly it was working……bt nt now…….
I reinstall window 7 now on my lop top I cannot connect to the internet, I have WIFI it say error 651, I fallow some of you suggestion on line here, still its not working. Please help me, a grateful grandmother!
What should i do ? In my case i have a wired connection not a wireless one
very very helpful, a lot of thanks
I recently started using ss cable internet. The net worked quite well for week or so and then error started coming like error 651,628,619
When contacted to operator he said there might be some problem in your operating system. How to go about it sir?
No idea dude… to check whether it is from your O.S or not, just try using your friends laptop and connect to your internet. If internet works on your friends laptop then re-install your O.S.
After 4 hours of fumbling around trying to connect my TP router to my ISO, I found these instructions. They worked. Thank you!
Magically and surely my search ended here..Thanks a ton… 🙂
Got my problem solved..Thank You sir..you r the best…
Hi Arun,
I’m getting the same error with “cable” broadband connection. Could you suggest what could be the potential problem?
Connecting through WAN Miniport (PPPOE)…
Error 651: The modem (or other connecting device) has reported an error.
Thanks,
Ram
Sir,
I’m getting the same error with “cable” broadband connection. Could you suggest what could be the potential problem?
Connecting through WAN Miniport (PPPOE)…
Error 651: The modem (or other connecting device) has reported an error.
Thanks,
sujit
thank u for the article. looks very helpful.
but before i try to change the modem configuration
please consider the following too and advise.
1. i t was working fine for about a month. i was getting
internet on my laptop under wifi and on my desktop
thru the cable. i am still getting net fine on my lap and
i dont want to disturb it.
2. just before the net failed on my desktop i had down loaded
a video sharing programme which probably installed some
computer sharing program. i did restore but no use.
3. i reported the problem to bsnl who checked the modem at their end
and said everything is ok
regards
mathai
tripunithura
9447252415 mobile
lisma1952 skype
2.
Hi i made this tool that will help people with PPPOE connection to automatically connect on startup or keep the internet active.
Download from here:http://www.games-shark.com/auto-PPPOE-for-windows-10 and done!
Best Regards!
the same error 651 i faced with mblaze and my os windows 7 ultimate..cn someone help me to resolve this
I had messed up the configuration of my modem but now it’s fine. Thank you so much Mr.Arun Kumar for this post. I shall be always grateful to you.
after the error of 651 with dsl 2730U i tried to reconfigure the modem with different user name and password ..now i cannt open that page with admin password ..pls help me
There will be reset button on modem/router to reset it. After that it will take default username and password.
Hey bro you have a great, great article. It solved my friend’s error. I like this article. I found here one more great article to solve Error 651 http://www.trickstable.com/?p=1170
As well as the video https://youtu.be/RV_CV5oa3dw
I cant even get past step 1. When i type 192.168.1.1, Chrome says Unable to connect to the Internet.
Thank u sir I have solved error 651 with ur help I am very thankful to u.
Thankyou so much for sharing this awesome article.Really helpful It worked for me.I found one more best method to fix this error here : http://www.geeksgyan.com/2016/12/how-to-fix-error-651.html
I’m very thankful to you…
Are these methods safe???
Thanks my ptoblem has been solved.
What will happen if it creates problems in future?
awesome….it worked….happy……………but………..after applying this method i see that my connection is quite slow..how can i manage that…
My modem is DG-BG4100NU unable to solve the problem of 651 error . I am using bsnl broadband
This is a very useful article for error 651.Its very easy to understand Thanks
I had same 651 error while using JIO modem.
How could I solve it?
Thank you so much